WHAT WE COLLECT
For the purpose of creating an account on the Website and using our Services, we receive and process certain information from you. We may receive the following information:
- information presented during account registration, including, without limitation, your name, email and postal address;
- information presented during subscription to our newsletters;
- your login and password details, in connection with the account sign-in process;
- transaction details made through the service;
- your activity and statistical information, including, without limitation, IP address and the type of device or browser you use;
- details received in connection with your communication with us, including, without limitation, when you ask for support or send us questions/comments, or report a problem; and
- information that you post on the Website in the form of comments, contributions to discussions, or messages to other users.
USE OF PERSONAL INFORMATION
We process your personal information in order to identify you, process registration, log in to the Website, facilitate our communication, contact you and process any requests and applications, improve our services and Website, target advertisements, carry out statistical analysis based on anonymized data, present projects to you when you use the services which we believe will be of interest based on your geographic location and previous use of the services.
We have no control over and are not responsible for processing of the information by third party websites, which the user may access by links on the Website.
Sofia.ai automatically collects your personal information when you share such information with Sofia.ai. You may browse the Website without disclosing any personal information. However, in order to use certain tools and features on the Website, you need to provide us with your personal information.
PROTECTION OF YOUR PERSONAL INFORMATION
The protection of the personal information and your privacy is important to us. We do not publicly disclose the personal information to any third parties except for our service providers engaged by us to perform some functions on our behalf, including, but not limited to, data entry, database management, promotions, products and services alerts, analysing data, providing marketing assistance, providing search results and links, payment extension services, and providing user service (the “Service Providers”). These Service Providers are under a duty of confidentiality to us and are only permitted to use the personal information in connection with their functions and not for their own purposes.
We may disclose the personal information to a third-party in order to protect, establish, or exercise our legal rights or defend against legal claims, or when we believe in good faith that such disclosure is necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our property, or violations of applicable law.
The user understands and agrees that the personal information is available and accessible by our employees who we believe reasonably need to come into contact with that information to provide services to you or in order to do their jobs.
COOKIES AND PIXEL TAGS
Most web browsers automatically accept cookies. At the same time, you may use the settings within your browser to control cookies or prevent accepting cookies and other technologies. To find out more useful information and how to block cookies using different browsers, please visit www.allaboutcookies.org
. You can block or delete cookies. However, blocking or deleting cookies may limit your use of full advantages of our Website
GENERAL DATA PROTECTION REGULATION (GDPR)
We are a Data Controller of your information.
- Sofia.ai needs to perform a contract with you
- You have given Sofia.ai permission to do so
- Processing your personal information is in Sofia.ai legitimate interests
- Sofia.ai needs to comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability
- The right to withdraw consent
www.Sofia.ai follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
From time to time we may send you messages that are service-related, including newsletters and other alerts. We may also send you emails relating to your personal transactions and other news of the Website and service. We can also send you marketing notifications according to your preferences. Such messages may be sent internally, by email or by push notifications. We try to keep notifications to a minimum. You may choose to subscribe or unsubscribe from such news.
If you want to amend or delete your personal information you have provided us with, you may log in and update your profile. However, we may retain and use your personal information as long as it is necessary to comply with our legal obligations, resolve disputes or for business purposes.
You may request us to give us a copy of your personal information that we retain. We may collect fee as applicable by law and in the amount not exceeding the prescribed fee permitted by law.
Our Website and Service cannot be used by those under age 18 (or the legal age in your jurisdiction). However, we have no way of distinguishing the age of individuals who access our Website and use the Services.